Free delivery from €99 · Delivery in 3–5 daysCancel contract hereTrack order ↗
NaturaFlame
01

Delivery and receiving your order

Delivery in 3–5 days. Free standard delivery on goods totals of €99 or more after discounts. Pallet delivery requires safe vehicle access and a suitable unloading area. Contact us before ordering if access is restricted.

02

Payments

For delivery to your address: Pay by bank transfer to All of Nature GmbH, the seller, using the account shown in your checkout and confirmation. This is direct payment to the seller; All of Nature GmbH is not a separate collection partner. Check the beneficiary, amount and reference. Use only the order number as the transfer reference. Your order takes 3–5 days to prepare for collection. We will notify you by email or telephone when it is ready. Come only after receiving confirmation and agreeing a collection time. Pay on site by cash or card.

03

Complaints and statutory rights

If goods arrive damaged, incorrect or incomplete, contact us with the order number and a description; photographs can help. Statutory rights concerning defective goods remain unaffected by the withdrawal procedure. A delivery note or photograph is helpful but does not replace or restrict those rights.

04

Contact and customer service

Email [email protected] or call +353899800779. For questions about an order, include your order number. Do not send payment-card details or passwords. Dispatch and returns address for your country: Ballymore Eustace, W91 X72W, Co. Kildare.